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Glossary

Artificial intelligence (AI)

Artificial intelligence (AI) is a field of computer science that focuses on creating machines that can think, learn, and act like humans. AI uses algorithms to process and analyze large amounts of data, and then uses that information to make decisions, predictions, and recommendations. AI can be used to automate tasks, improve efficiency, and provide insights that would be difficult or impossible for humans to uncover on their own.

AI has become increasingly popular in various industries and is used for example in predictive maintenance and servitization. In predictive maintenance, AI algorithms can analyze data from machines in real-time to detect anomalies or patterns that suggest potential failures. This helps manufacturers to detect issues early and schedule maintenance before a failure occurs, reducing downtime and costs. With AI, manufacturers can also predict the remaining useful life of machines and plan for replacements accordingly. In servitization, AI is used to create new business models where manufacturers offer services alongside their products. AI can be used to collect data from products, analyze usage patterns, and provide insights to manufacturers that help them improve product performance and create new services. For example, a car manufacturer can use AI to collect data from sensors in the car and provide real-time insights on fuel efficiency, driver behavior, and maintenance needs to customers.

AI has the potential to transform many aspects of our lives and improve the way we work and live. However, it is important to ensure that AI is used ethically and responsibly to minimize potential negative impacts.